FAQ
FAQ — Support
What is Aimegoo?▼
Aimegoo is a mental wellness application that provides personalized support through conversations with four specialized AI companions: Wren (emotional support), Cam (workplace guidance), Luna (sleep & rest), and Jude (relationships). Our mission is to offer a safe, accessible space for reflection, personal growth, and emotional well-being.
Is Aimegoo free?▼
Yes, Aimegoo offers a free tier with limited daily conversations. Upgrade to Aimegoo Premium for unlimited conversations, full history access, and exclusive Sandbox features.
How is my data privacy protected?▼
Your privacy is our highest priority. All conversations are encrypted in transit and at rest. We never sell your data to third parties. For full details, see our privacy policy at aimegoo.com/legal/privacy.
Who are the AI companions?▼
Aimegoo features four distinct AI companions: Wren for emotional support and navigating complex feelings; Cam for workplace guidance, stress management, and career growth; Luna for improving sleep quality and relaxation routines; and Jude for relationship insights, communication, and building connections.
Is Aimegoo a substitute for therapy?▼
No. Aimegoo is a tool for emotional support and is not a substitute for professional medical advice, diagnosis, or treatment from a qualified mental health professional. If you are experiencing a crisis, please contact your local emergency services or a crisis helpline immediately.
How does Aimegoo work?▼
After signing up, you select an AI companion that matches your current needs. You can start a conversation just like a messaging app. The AI uses advanced natural language processing to understand your input and provide supportive, guided dialogue tailored to you.
How much does Aimegoo Premium cost?▼
Aimegoo Premium offers monthly, quarterly, and annual plans. Pricing varies by region. Visit our pricing page at aimegoo.com/pricing for current rates in your currency.
What is the Sandbox feature?▼
The Sandbox is an exclusive Premium benefit that provides early access to experimental features, new AI models, and wellness tools before they are released to the general public.
How do I cancel my subscription?▼
You can cancel your Premium subscription at any time through your account settings. You will retain Premium access until the end of your current billing cycle.
Is there an age requirement?▼
Yes, you must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an Aimegoo account.
What platforms is Aimegoo available on?▼
Aimegoo is a web application accessible from any modern browser on desktop and mobile devices. iOS and Android native apps are coming soon.
What is your refund policy?▼
Refunds are handled in accordance with our Terms of Service. If you believe you are entitled to a refund, please contact our support team at oddhuang666@gmail.com.